Shipping & Delivery Policy

Last Updated: 12 August 2026

LogicLabs Solutions Ltd provides printer products, accessories, antivirus software, digital licences, and technical support services.

1. Physical Products

For physical printer products or accessories, orders are dispatched to the delivery address provided at checkout.

Estimated delivery times and shipping charges, where applicable, will be displayed during the ordering process or communicated to you before dispatch.

Delivery times may vary due to courier delays, weekends, public holidays, or circumstances outside our control.

2. Digital Products

For antivirus software, digital licences, activation codes, or other electronically delivered products, delivery may be made by email after successful payment and order verification.

Please ensure that your email address is entered correctly when placing an order.

Check your spam or junk folder if you do not receive your digital delivery.

4. Incorrect Delivery Information

Customers are responsible for providing accurate delivery and contact information.

If incorrect information results in a failed or returned delivery, additional delivery charges may apply where permitted.

5. Delivery Delays

While we aim to meet stated delivery estimates, delivery dates are estimates and are not guaranteed unless expressly agreed otherwise.

We are not responsible for delays caused by couriers, postal services, weather, technical problems, or other circumstances beyond our reasonable control.

6. Damaged or Missing Orders

If a physical product arrives damaged or does not arrive within the expected delivery period, please contact us promptly with your order details so that we can investigate the issue.

7. Contact Us

LogicLabs Solutions Ltd
24 Reddings Lane, Tyseley
Birmingham, West Midlands
B11 3HB, United Kingdom

Company Registration Number: 16109618

Telephone: +1 866 381 3335